Water, Natural Gas and Sewer
These services are provided by the Public Works Department located at:
599 North 14th Street
Port Allen, LA 70767
Billing and collections are handled at the Customer Service office located on the 1st Floor of City Hall located at:
375 Court Street
Port Allen, LA 70767
Lobby/Drive-Thru Hours: 8:00 a.m. - 5:00 p.m. Monday through Thursday
8:00 a.m. - 12:00 p.m. Friday
Bills for City furnished utilities are due by the 26th of each month and those not paid by the due date accrue a 5% penalty. Delinquent accounts are due by the 10th of the month. The City issues a delinquent notice, which also serves as a notice of possible service termination. If services are disconnected due to nonpayment, a $10 reconnect fee per metered service is charged. We now offer Automatic Bank Drafts for the payment of your bill. Please contact Customer Service for further information at (225) 346-5670.
Residential water deposit $75
Commercial water deposit $200
Up to 3,000 gallons $9.00 minimum per month
next 7,000 gallons $1.97 per 1,000 gallons
Over 10,000 gallons $1.46 per 1,000 gallons
Up to 3,000 gallons of water usage $19.05 minimum
Any water usage over 3,000 gallons $2.53 per 1,000 gallons
Impact User fees for Commercial and Industrial Customers:
Light Commercial $ 10.71 per month
Medium Commercial $ 16.07 per month
Heavy Commercial $26.78 per month
Industrial $32.14 per month
Sewer Connection Fees/ Based on Actual Cost of Connection:
Residential natural gas deposit $125.00
Commercial gas deposit $200.00
Industrial gas deposit $500.00
Natural gas rates
For gas rates call (225)346-5670
Trash/Recycling and Bulk Item Service
Trash and recycling collection are provided, through contract, by SWDI
Garbage Collection and Disposal on Wednesday and Saturday
Garbage cans and recycling bins are required for all residences. If your residence does not have a recycling bin, they can be ordered at the same time as your utility services through Customer Service.
Monthly Residential Garbage Collection and Recycling Fee $ 17.00
Monthly Small Business Garbage and Collection Fee: $ 17.00
Garbage will not be picked up these days:
September - Labor Day
November -Thanksgiving Day
December 25 -Christmas Day
Trash Collection Guidelines (Saturday)
Place trash cans ( maximum 3 per customer ) out by 5:00 a.m. on Saturday within two feet of the edge of the street.
The following household hazardous materials will not be collected: paint, motor oil, pool chemicals, batteries and tires.
Bulky items must be placed out by 5:00 a.m. on Saturday's.
Bulky items include furniture and other large items that cannot fit in trash cans Cardboard boxes must be broken down and bundled together.
Commercial construction debris will not be collected.
Residential Recycling Collection Guidelines (Friday)
Recycling bins must be placed out by 5:00 a.m. on Fridays.
Recyclables do not have to be separated.
Recyclables that will be collected are newspapers, plastics, food and beverage cans and glass containers.
Rinse all plastic and glass containers.
Do not place in the recycling bins: junk mail, cardboard, food boxes, Styrofoam products, plastic wrap, plastic bags, oil, antifreeze bottles, scrap metal, paint cans, aluminum plates, light bulbs, plate glass, mirrors, ceramics or glass that is not a container.